Privacy Policy

Yamato Transport U.S.A., Inc. (hereinafter “Yamato”) endeavors to protect the privacy of its customers, shippers, consignees, service suppliers, third parties and users of its websites. Please read this Privacy Policy carefully and in full before registering, placing an order, using Yamato’s services or otherwise using the websites at;;; and


In this Privacy Policy, the following definitions apply:

Applicable Privacy Law Applicable international, state and federal privacy laws, including but not limited to the General Data Protection Regulation, 《bet亚洲365唯一线路检测》和《bet5365me大陆线路》.
Agreement: 客户与大和之间关于购买和交付产品或服务的协议.
Personal Data: 个人数据涉及使大和能够识别自然人的任何信息或数据, directly or indirectly, by reference to any identifiers such as name, identification number, location data, online identifier or one or more factors specific to you.
Privacy Policy: The present Privacy Policy.
Processing: 对个人资料或一组个人资料进行的一项或一组操作, whether or not by automated means, such as collecting, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing, disseminating or otherwise making available, aligning or combining, restricting, or erasing.
Services: All transactions and/or series of transactions performed by Yamato, the Yamato Group or their agents in any manner for or on behalf of their customers.
Yamato Group: All parent, subsidiary and affiliate companies of Yamato wherever situated throughout the world who share a common holding company and/or brand.


2.1 2.1 This Privacy Policy applies to every use of the Website by you and governs the Processing of Personal Data obtained by us to perform Services.
2.2 2.2 本网站可能包含第三方的引用(例如超链接、横幅或按钮). We do not control these references and are not responsible for compliance with the Applicable Privacy Law and regulations by these third parties. 我们建议您仔细阅读您正在访问的第三方网站的隐私政策.



We may collect the following Personal Data from you;

  1. name and address details;
  2. information about an on order or Services, including the location of freight, cargo, packages, household items, description of freight and goods, photocopy of passport/visa, driver’s license, name, job title, employer, 托运人和收货人(及其员工)的地址详细信息以及履行服务所需的其他信息;
  3. e-mail address;
  4. phone number;
  5. username and password;
  6. payment details;
  7. employment information, resume.
3.2 Our Services do not require, and our Website does not collect, sensitive personal data such as health data.

Personal Data is collected by us:

  1. 当您和/或我们的客户及其托运人和收货人选择这样做以获得服务时, and in order to process and complete transactions, and send related information, including transaction confirmations and invoices;
  2. by completing an application form for Services and placing an order for Services;
  3. by registering on the Website;
  4. when applying for a job via the Website; or
  5. when using the Website, or contacting Yamato by e-mail, telephone or otherwise.
3.4 我们只会根据本隐私政策中所述的适用隐私法律处理个人数据.



We collect and process your Personal Data solely for the purposes specified below:

  1. Performance of an Agreement or contract or in order to take steps at your request prior to entering into an Agreement or contract: If you decide to place an order via the Website, e-mail, telephone or by completing an application for Services, your Personal Data may be processed by us for the Performance of an Agreement or contract. This includes to process and complete the shipment transaction, including shipping, clearing customs entry, tracking and tracing the shipment, 进行最终交付并发送用于支付服务的发票和账单信息. Your Personal Data is necessary for processing to also protect against, identify and prevent fraud and other prohibited or illegal activity. 我们不会处理超过履行本协议严格必要的个人数据.
  2. Communication: Your Personal Data may be used to communicate with you about our products and Services and to inform you of matters that are important for your account and/or use of the Website and our Services, the handling of any complaints, 处理与我们的服务有关的任何索赔,并就您的问题和意见作出回应并与您沟通. If you create an account on the Website, we will keep the Personal Data so that you do not have to enter it every time. This Processing of Personal Data is necessary for the performance of the Agreement and/or for the legitimate interest of Yamato to keep in touch with you and to offer you customer services.
  3. Marketing purposes: 如果您已注册,您的个人资料可能会被用于发送通讯或公告. To approach you via e-mail for marketing purposes, we always request your prior consent, unless it concerns offers about similar products that you have ordered. You always have the right and option to unsubscribe from mailings. This Processing of Personal Data is either necessary for the legitimate interest of Yamato to keep in touch with you and to offer you similar products and Services or is based on prior consent.
  4. Customer service: Your Personal Data may be used to provide you with customer service. 为了Yamato提供此类服务的合法利益,处理您的个人数据是必要的.
  5. Job applications: If you apply for a job via our website, your Personal Data may be used by us to handle your job application. 处理您的个人数据对于大和招聘人员的合法利益是必要的.
  6. Usage Data: When you visit our Websites, we will store the website from which you visited us from, the parts of the Websites you visited, the date and duration of your visit, your anonymised IP address, information from the device such as device type, operating system, screen resolution, language, country, region or city you are located, and web browser type you used during your visit. 我们在Matomo Analytics中处理这些使用数据用于统计目的,以改进我们的网站并阻止任何滥用.
4.2 If we intend to further process the Personal Data for a purpose other than the purpose for which that Personal Data was collected, we will provide you with information about that other purpose and all relevant information before commencement of that further processing.


5.1 We do not rent or sell your Personal Data to anyone.
5.2 我们在大和集团内部共享您的个人资料,以完成装运交易. If and insofar we transfer Personal Data with parties within the Yamato Group in countries that do not have an adequate level of protection, we will agree to use Standard Contractual Clauses with these parties to ensure an adequate level of protection of your Personal Data.
5.3 We may share your Personal Data with third party vendors, consultants and other service providers who we employ to perform tasks on our behalf to complete a transaction or series of transactions that you conduct with us where disclosure will enable that party to perform business, professional or technical support for us. These companies include, for example, our payment processing providers, website analytics companies, CRM service providers and email service providers. We remain responsible for ensure that our third-party agents and service providers process your Personal Data to the standard required by our Privacy Policy.
5.4 We may disclose Personal Data about you as part of a merger, acquisition, sale or transfer of the assets or business of Yamato. In such circumstances, we will take steps to inform you of the transfer either directly or indirectly through publishing the news of the transaction.
5.5 We may disclose Personal Data to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders, subpoenas, or to enforce our Terms and Conditions or other agreements; or to protect our rights or the right of our users or others. 我们保留向执法部门或其他政府官员发布我们收集的信息的权利, as we, in our sole and absolute discretion, deem necessary or appropriate.


6.1 我们采取适当的组织和技术安全措施来保护您的个人数据并防止滥用, loss or alteration thereof. In addition, we limit access to Personal Data to those employees, agents, contractors and other third parties who have a need for access. Also, the aforementioned persons involved are bound by a confidentiality obligation, either in their employment agreements or (data processor) contracts.
6.2 我们制定了内部安全指导方针,说明了如何处理可疑的个人数据泄露. 根据适用隐私法的要求,我们将通知相关监管机构和所涉及的个人.
6.3 Unfortunately, no company or service can guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. 除其他做法外,您的帐户受密码保护,以保护您的隐私和安全. You must prevent unauthorized access to your account and Personal Data by selecting and protecting your password and limiting access to your computer or device and browser by signing off after you have finished accessing your account.


7.1 We do not store your Personal Data any longer than strictly necessary for the purposes for which we collect the Personal Data.
7.2 If you are a resident of the State of California or in the European Economic Area (“EEA”), you may request Yamato to delete the Personal Data at any stage, depending on the circumstances. 如果我们收集或以其他方式处理个人数据的目的不再需要个人数据, we will remove the Personal Data, unless there is a legal basis for keeping it.



Cookies are small pieces of information that are stored by the browser on your computer. Yamato uses different types of cookies for different purposes.

  1. Strictly necessary cookies: cookies that are necessary for the Websites to function and remain in session which cannot be switched off in our systems. They are usually only set in response to actions made by you. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  2. Functional cookies: cookies that are necessary for the Website to function properly, including cookies that are necessary to create an account.
  3. 分析cookie:确保能够深入了解您如何使用本网站(部分)的cookie, 以便大和可以改进网站,使其尽可能符合您感兴趣和重要的内容. 大和不使用这些cookie获得的数据在个人层面上研究本网站的使用情况, but only at an aggregated level.
  4. Targeting cookies: cookies set through our Websites by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
8.2 We only use third party cookies to improve the quality and effectiveness of the Website. For example, it uses Google Analytics, which is set up in a privacy-friendly manner.
8.3 Most browsers are set to accept cookies by default. You can set the browser to disable cookies or indicate when a cookie is being sent. However, it is possible that some functions and services of both Yamato and other websites may not function properly if cookies are disabled.
8.4 You can opt-out of each cookie category, except strictly necessary cookies, 通过点击页面底部的“cookie设置”按钮或适用的网站cookie声明. While this Privacy Notice covers all Websites and Services, 您在我们的任何一个网站上发现的每个cookie通知仅适用于该网站,也不适用于我们的服务.
8.5 You can opt out of being tracked by our Matomo Analytics and choose to prevent the Websites from aggregating and analysing the actions you take here. Doing so will protect your privacy, 但也会阻止大和从你的行为中学习,为你和其他用户创造更好的体验.


9.1 You have the right to withdraw consent at any time, where relevant and when permissible under Applicable Privacy Law
9.2 You have the right to request access to your Personal Data, where relevant and when permissible under Applicable Privacy Law. This enables you to receive a copy of the Personal Data we hold about you.
9.3 You have the right to request correction of the Personal Data that we hold about you, where relevant and when permissible under Applicable Privacy Law. This enables you to have any incomplete or inaccurate data we hold about you corrected.
9.4 You have the right to request deletion of your Personal Data, where relevant and when permissible under Applicable Privacy Law. 这使您可以要求我们删除或移除我们没有充分理由继续处理的个人数据.
9.5 You have the right to object to Processing of your Personal Data where we are relying on a legitimate interest, where relevant and when permissible under Applicable Privacy Law. Insofar as the Processing of your Personal Data takes place for direct marketing purposes, we will always honour your request. For Processing for other purposes, we will also cease and desist Processing, 除非我们有凌驾于您利益之上的令人信服的合法理由进行处理, rights and freedoms or that are related to the institution, exercise or substantiation of a legal claim.
9.6 9.6 You have the right to request restriction of Processing of your Personal Data, where relevant and when permissible under Applicable Privacy Law.
9.7 You have the right to request the transfer of your Personal Data to you or to a third party, where relevant and when permissible under Applicable Privacy Law. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
9.8 The exercise of the abovementioned rights, where relevant and when permissible under Applicable Privacy Law, is free of charge. We will provide you with information about the follow-up to the request immediately and in any case within forty-five days of receipt of the request. Depending on the complexity of the request and on the number of requests, this period can be extended by another two months. We will notify you of such an extension within one month of receipt of the request.
9.9 If your requests are manifestly unfounded or excessive, in particular because of the repetitive character, we will either charge you a reasonable fee or refuse to comply with the request.
9.10 除上述权利外,您还有权随时向监管机构提出投诉. However, we would appreciate the chance to deal with your concerns before you approach the supervisory authority so please contact us beforehand.



For any questions, 投诉或在您希望使用本隐私政策第9条所述权利的情况下, you may contact us at the contact details below:

Address: 1055 W. Victoria St., Compton, CA 90220
Email address:
Telephone number: 1.877.949.4224
10.2 大和还任命了一名隐私官,可以通过privacy@yamatoamerica与他联系.com.


11.1 California and Delaware law require Yamato to indicate whether it honors “Do not Track” settings in your browser concerning targeted advertising. Yamato adheres to the standards set out in this Privacy Policy and does not monitor or respond to Do not Track browser requests.
11.2 Yamato is entitled at all times to delete your account without notice. In such a case, Yamato owes no compensation to the Customer as a result of the termination of the account.
11.3 Yamato reserves the right to change this Privacy Policy on a regular basis. It is your responsibility to regularly review the applicable conditions. This Privacy Policy is last amended and revised on December 18, 2020.
11.4 If a provision from this Privacy Policy is in conflict with the law, 它将被一项具有同样意思、反映该条款原意的规定所取代, all this to the extent legally permissible. In that case, the remaining provisions remain applicable unchanged.
11.5 我们不会故意收集或征求13岁以下儿童的个人信息. If you are under 13, 请不要试图注册或使用我们的服务或向我们发送任何有关您的个人信息. If we learn that we have collected Personal Data from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us Personal Information, please contact us at